Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Write training manuals. Train computer users.

Sysadmin or systems administrator are responsible for the maintenance, configuration, and reliable operation of computer systems and servers. participate in research and development to continuously improve and keep up with the IT business needs of their organization. System administrators also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.

Program Manager will work with your service delivery team, to ensure your team has relevant technical know-how during project implementation and daily operation. To be responsible for overall client satisfaction and driving value to the client through service delivery.